Refund policy
Shipping Policy
Last updated: July 29, 2026
1. Order Processing All orders are processed within 1–3 business days after payment confirmation. Orders are not processed on weekends or public holidays. You will receive a confirmation email once your order has been placed.
2. Shipping Times Delivery times vary depending on your location:
- Luxembourg (Domestic): 7–14 business days
- Europe: 10–20 business days
- Rest of World: 15–30 business days
These are estimates and may vary due to customs processing, carrier delays, or other factors outside our control.
3. Shipping Costs
- Luxembourg: €9.70
- International: €10.00
4. Order Tracking Once your order has been shipped, you will receive a tracking number by email. Please allow 3–5 business days for tracking information to update.
5. Customs & Duties International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not included in our shipping rates.
6. Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at absorbitnowavailable@gmail.com. We will do our best to investigate with the carrier, but we cannot guarantee outcomes for packages delayed by customs or carrier issues.
7. Wrong Address Please ensure your shipping address is correct at checkout. Absorbit is not responsible for orders shipped to an incorrect address provided by the customer.
8. Contact For shipping inquiries, contact us at absorbitnowavailable@gmail.com.